OneMain Financial - Las Vegas, Nevada

HardBody Bino

If I could put no stars I would….

I’m a very understanding and positive person first thing first, but business has nothing to do with your personal feelings. This was a complete nightmare!

Okay let’s start with the good…..
Amber (Manager) was nice and transparent and she definitely was very informative about everything.

There’s that! So the only reason I applied was to consolidate some debt I had and credit karma was recommending them so I went for it. The process started very smooth and then things became very strenuous. Every time I submitted a file or document it was like OK we have everything right now I will get back with you and then you look up they need something else. Long story short it ended up going like a month so finally when Amber says they had everything she tells me that for some reason my application expired, which isn’t my fault she said something about the company policy it usually doesn’t run your credit twice within a month but it may but she’s not sure. Initially I wanted to just cancel the entire process because it was becoming a headache so I said fine let’s just get it over with. She then calls me back and says for some reason it wouldn’t let her resubmit my application and they did another hard inquiry on my credit report.!!! Very unprofessional and inconvenient and I recommend you guys go elsewhere because this was just a waste of time.! Companies like this people feel like they can count on them if they encounter any hardships but this process was the complete opposite I’m a very positive person but I’m also a very honest person and I don’t recommend this company once again.!

patrickui durot

My whole experience with One Main was very positive. My loan rep, Tonya, was very professional and helpful throughout the whole process. She made it easy for me to understand and got my loan for me in a minimal amount of time. She walked me through the whole process with ease. Thank you!

Ed Salvatierra

I have dealt with other lending institutions before, I have to admit that I was pleasantly surprised with the ease and professionalism the staff a one financial took care of my needs.
When I arrived at their location I was welcomed by Jessely, I had previously spoken with Anna the branch manager but Jessely took great care of me.
The whole transaction took less than 45 minutes.
Thank you One Main Financial, great Staff, excellent service.
I would highly recommend One Main Financial to anyone who is looking for a loan.

Daeja Cousar

never get a loan through these people. they are loan sharks!!! apr is extremely high, so i got refinanced through my bank, gave them a check and they STILL charged my account $500 even though they were paid off! disgusting and unprofessional. not to mention they charged my account on a friday and will not be able to contact them until monday!! and apparently they're trying to be funny by commenting on credit scores, when that's not the focus (my scores pretty good given my age). the problem is they charged my card AFTER they were paid off. so like i said, avoid this place like the plague

Takisha Barby

The staff is very unprofessional and annoying. Stop sending me Loan offers for a personal loan and trying to get me to use my car as collateral I would never refinance my vehicle at a high interest rate. Giselle ran my credit without my permission and every time I asked for a manager one is never available and it's been numerous amount of time trying to add extra unauthorised products to your loan I can't wait till this is paid off I will never deal with this company again because of my experience with the staff in the office I've had this loan for over a year and called in to notify them that I will be 2 days late paying which was still in the grace. And they give me a hard time and was trying to put me into some other type of program which I didn't need the payment was not late that month but they had so I got with just calling and asking a simple question Strays me away from ever dealing with this company again.

Alejandro Ruelas-Alonso

I loved their application process. It was fast and very convenient. Majority of the process was completed over the phone. The staff was great and very understanding. There was minimal wait time in their office and felt very welcomed upon arrival. I would recommend this place to anyone who is looking for a loan.

Fujiama Manaea

I’m a returning customer and the process to refinance needs to be faster please. I was there over 2 hrs to refinance. And please when I say no add ons on options, that means no add ons. Give the quote on the loan amount without options. It’s your job to offer all options, but remember it’s how you present it. You presented it to me by including it in my quote. You didn’t present it to me By telling me features and benefits.

Mark Sr. Robles

If you are absolutely desperate for money these parasites will assist you. I asked for loan assistance so I can have money to pay for the repairs on the vehicle that they own the title on. Their attitude with the conversation was short and quite smug.

So if you are absolutely desperate they will loan you money, but do not expect a decent interest rate or customer service with any kindness or benevolence.